Privacy Policy

Effective Date: January 1, 2026

Customer Click ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit this website.

Information We Collect

We collect personal information only when you choose to provide it.

You may provide personal information when you:

complete our contact form;
contact us by email;
subscribe to our newsletter; or
complete a post-event survey and choose to subscribe to our newsletter.

Depending on the circumstances, we may collect your:

name;
company name;
email address; and
any information you choose to include in your message or survey response.

Providing this information is entirely voluntary.

How We Use Your Information

We use the personal information you provide to:

respond to your inquiries;
communicate with you about our services, workshops, speaking engagements, or events;
send our newsletter to individuals who have chosen to subscribe;
improve our website and visitor experience; and
comply with applicable legal obligations.

We will use your personal information only for the purposes for which it was collected or for purposes that are consistent with those purposes.

We do not sell, rent, or trade your personal information.

Newsletter

If you subscribe to our newsletter, we may occasionally send educational content, business insights, announcements, and information about Customer Click's services, events, and resources.

Subscription to our newsletter is voluntary. Summit attendees, for example, are invited to subscribe only if they choose to do so after the event.

You may unsubscribe at any time by following the instructions included in the email or by contacting us directly.

Cookies and Website Analytics

Our website is hosted by Wix and uses cookies and similar technologies to support website functionality.

We also use Google Analytics to better understand how visitors use our website. Google Analytics collects information such as pages visited, time spent on the website, device type, browser type, and general geographic location. This information is aggregated and is not used to identify individual visitors.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

Third-Party Service Providers

We use trusted third-party service providers to help operate our website, including Wix for website hosting and Google Analytics for website analytics. These providers may process information on our behalf in accordance with their own privacy policies.

Protecting Your Information

We take reasonable administrative and technical measures to safeguard the personal information under our control against unauthorized access, use, disclosure, alteration, or destruction. While we make every reasonable effort to protect your information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to meet legal, accounting, or regulatory requirements. When information is no longer required, it is securely deleted or destroyed.

Your Privacy Rights

Subject to applicable Canadian privacy legislation, you may request access to the personal information we hold about you or request that inaccurate information be corrected.

If you have questions about your personal information or wish to make a request regarding it, please contact us using the information below.

Links to Other Websites

This website may contain links to third-party websites. Customer Click is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any changes will be posted on this page, together with the revised effective date.

If you have questions about this Privacy Policy or about how your personal information is handled, please contact us using the webform on the Contact page. You'll receive a response within two business days.